Front Desk Wellness Sales associate

The Wellness Sales Associate is a front-line, revenue-driving role responsible for generating

membership sales, delivering an exceptional client experience, and supporting the Studio

Manager in executing daily sales and marketing initiatives.

This position plays a critical role in converting leads into members, educating clients on

beem® Light Sauna services, and creating a welcoming, high-energy studio environment

that drives retention and referrals.

The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging

with clients in person, on the phone, and through digital communication. While operational

tasks are part of the role, sales performance and client experience are the top priorities.

CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)

Sales Execution & Revenue Support

-Generate membership, package, and retail sales during all scheduled shifts

-Confidently explain the science, technology, and benefits of infrared sauna, red light

therapy, and chromotherapy

-Follow studio sales scripts, pricing guidelines, promotions, and closing standards as

directed by the Studio Manager

-Actively manage leads during shifts, including inquiries, follow-ups, tours, and

conversion conversations

-Support studio events, promotions, and community outreach initiatives

-Represent beem® Light Sauna professionally as a brand ambassadorClient Experience & Retention

-Greet all members and guests warmly and ensure every visit is outstanding

-Deliver consistent, top-tier service in person, over the phone, and through automated

communication systems

-Create a fun, engaging, and professional studio atmosphere that encourages repeat visits

and referrals

-Address basic client questions and concerns, escalating issues to the Studio Manager

when needed

-Model beem® mission, vision, and values in all interactions

Studio Operations, Cleaning & Support

-Maintain overall studio cleanliness and presentation throughout each shift

-Perform thorough sauna and suite refreshes between appointments, including

disinfecting surfaces, organizing amenities, and restocking supplies

-Ensure treatment rooms, common areas, restrooms, and front desk areas are clean,

sanitized, and guest-ready at all times

-Follow established cleaning, sanitation, and safety protocols to maintain a high standard

of hygiene

-Ensure proper member check-in, guest registration, and front desk procedures are

followed

-Accurately handle phone inquiries, sales transactions, account updates, and customer

care calls

-Assist with light administrative tasks and special projects as assigned by the Studio

Manager

-Attend all required staff meetings and trainings

COMPENSATION & BENEFITS

-Hourly pay starting at 15/hr

-Commission and/or bonus opportunities tied to sales performance

-Complimentary studio services