Posted August 01, 2026
Physician Practice Representative/Billing Specialist
KIDZ MEDICAL SERVICE.
Naples, FL, US
Full Time
Job Description
Job Description
SUMMARY: Exciting opportunity to join our multispecialty office in Naples. Seeking a physician practice representative with experience working in a busy, high paced medical practice setting.
DUTIES AND RESPONSIBILITIES:
- Greets and directs patients to examination rooms.
- Schedules patient appointments and makes reminder calls.
- Informs patients about delays and waiting times.
- Answers, investigates, and/or directs patient inquiries or complaints to the appropriate medical staff member.
- Communicates effectively with patients, co-workers, physicians and practice manager.
- Obtains patients’ addresses, contact details, insurance information, and medical histories.
- Updates and verifies patient information at every visit
- Assists patients in filling out patient history forms, consent forms, and payment contract forms, when necessary
- Performs administrative and clerical duties, such as filing/labeling and scanning documentation, when necessary.
- Ensures patient charts are ready for clinic and that all pertinent billing information has been captured.
- Receives and processes cash and credit card payments for medical services rendered.
- Reviews patient accounts, identifies delinquent accounts, and collects overdue payments.
QUALIFICATIONS:
- High school diploma or general education degree (GED), or 2+ years related experience and/or training, or equivalent combination of education and experience.
- Computer skills required: Microsoft Outlook, Word, Excel and Adobe; Experience working with medical practice management software a plus.
- Other skills required:
- Experience working as a patient representative.
- Knowledge of medical terms and practices.
- Professional manner and appearance.
- Strong interpersonal and communication skills.
- Meticulous attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
JOB TYPE / WORK SCHEDULE:
- This is a full-time, in-office position
- Willing to Train
- Standard office hours, Monday - Friday
- Bilingual Preferred
Competitive pay and a full benefits package, including 401(k), health, dental, vision, life, and disability insurance.
