Service Advisor / Writer
Job Description
Now Hiring: Automotive Service Advisor / Service Writer
V & H Automotive, Inc. – Marshfield, WI
Are you passionate about delivering outstanding customer service and helping people keep their vehicles safe and reliable? V & H Automotive is looking for a motivated, organized and customer-focused Service Advisor / Service Writer to join our growing team.
As the link between our customers and technicians, you'll play a key role in creating an exceptional service experience from start to finish.
Responsibilities:
- Greet customers and accurately document vehicle concerns
- Schedule service appointments and prepare repair orders
- Communicate recommended repairs and maintenance in a clear, professional manner
- Coordinate with technicians to ensure efficient workflow
- Keep customers updated throughout the repair process
- Deliver outstanding customer service and build lasting relationships
Qualifications:
- Excellent communication and customer service skills
- Automotive knowledge or dealership/service advisor experience preferred
- Strong organizational and multitasking abilities
- Computer proficiency and attention to detail
- Positive attitude with a team-first mindset
- Valid driver's license with good driving history
What We Offer:
- Competitive pay
- Health, dental, and retirement benefits
- Paid time off
- Ongoing training and career growth opportunities
- Family-owned, team-oriented work environment
- Long-term career stability
If you're ready to join a company that values integrity, teamwork, and customer satisfaction, we'd love to hear from you!
Our Service Manager can be reached at: 715-389-6249. If you’d rather send in your resume our Human Resources department can be reached at [email protected].
