Posted August 01, 2026
ACT Case Manager
COMPASS Family and Community Services
Warren, OH, US
Full Time
Job Description
Job Description
Responsibilities
- Needs assessment and formulation of the ISP. Individual therapeutic interactions/rapport-building: Crisis stabilization, ADL prompting, coaching and teaching. Client feedback
- Decisions pertaining to clients’ need for additional services, resources or more restrictive settings: Choice of treatment interventions, techniques, advocacy activity and frequency of contacts, Pursuit of collateral contacts to gather additional psychosocial information when indicated, Adherence to agency’s risk assessment/management protocols
- Intake/needs assessment, ISP and reviews, progress notes, Payeeship forms, discharge paperwork
- Conforms to Program, ODMH, CARF and third-party payer standards and obligations
- Interacting with essential others are constructive and serves to advance the progress in treatment, the quality of care and the agency’s standing in the community: Peers and supervisors, other service providers, family and significant other, other concerned members of the community
- Participates actively and productively in agency meetings and supervision sessions
- Introduces and/or implements new ideas for improving the quality of care
- Attentive/responsive to feedback from clients, significant others, community partners/members
- Shares skills, knowledge, expertise with other agency staff (consultations, workshops, team meeting)
- Advances own level of skill and competency through participation in continuing education opportunities
- Knowledge of community resources
- Includes extensive driving to appointments to and from with clients in a company vehicle. Percentage of travel 75%.
Qualifications:
- High School diploma required. Bachelor’s degree preferred
- 3 years mental health/ SUD or community support/case management experience required.
- Experience with severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis.
- Knowledge of community resources is critical.
- CDCA is required if a candidate does not have a Bachelor’s degree; candidate will need to have prior to hire or will need to obtain within 45 days of hire.
- Experience using computers, Electronic Health Records (Credible), office phone and cell phone, email, fax/copy machine.
