Manufacturing Quality Systems & Compliance Manager

Manufacturing Quality Systems & Compliance Manager

Picture your morning: you scan overnight quality metrics, step onto the shop floor to coach a supervisor through a control-plan update, and huddle with production to prioritize a corrective action. By midday, you’re reviewing a process-change request, signing off as the ISO 9001/AS9100 management representative, and aligning document control with a new work instruction. The afternoon brings an MRB disposition, a supplier follow-up on an incoming material deviation, and prep for a customer audit. Before you leave, you check the calibration schedule and schedule an external service—closing the loop on a day centered on quality, safety, and throughput.

What you’ll own

• Lead and sustain the quality management system; establish, implement, and continuously improve company quality standards and procedures.
• Act as the ISO 9001 and/or AS9100 management representative and primary point of contact for audits and certification matters.
• Administer document control—create, revise, release, and maintain quality policies, procedures, and work instructions.
• Coordinate and track employee training for new or updated quality procedures to ensure effective adoption on the floor.
• Champion quality across the facility; partner with supervisors and production teams to embed best practices and resolve issues.
• Identify, assess, and mitigate risks that could impact product quality, safety, or output; conduct risk analyses and drive corrective and preventive measures.
• Evaluate and approve process changes while assessing impacts to requirements, controls, and established practices.
• Plan, schedule, and execute internal audits; manage corrective actions and verify their effectiveness.
• Coordinate and support customer, regulatory, and third‑party certification audits; review results and oversee closure of findings.
• Monitor test and inspection processes, closing gaps and implementing improvements to methods and measurement.
• Partner with suppliers to ensure incoming materials and components meet defined specifications and quality expectations.
• Gather, analyze, and report quality data and trends; use insights to drive proactive improvements.
• Lead the MRB process for nonconforming material—from investigation to disposition and systemic corrective action.
• Interface with customers to investigate and resolve complaints and ensure sustainable corrective actions.
• Perform or delegate reviews of purchase specifications to confirm clarity, capability, and compliance.
• Lead continuous improvement initiatives to elevate process capability and reduce variation.
• Ensure compliance with internal procedures, customer requirements, and applicable industry standards.
• Maintain calibration schedules for inspection and test equipment; coordinate external calibration services as needed.
• Pursue professional development via training, seminars, and sharing of industry best practices.
• Perform other duties as assigned to support operations.

Qualifications

• Bachelor’s degree in engineering, science, or related field preferred; relevant equivalent experience considered.
• 5–7 years in a manufacturing quality role.
• Proven leadership, supervisory, or management experience.
• Experience overseeing a laboratory or quality lab preferred.
• Working knowledge of ISO 9001 and/or AS9100 quality systems.
• Expertise in internal auditing, corrective actions, root cause analysis, and continuous improvement.
• Ability to lead teams, set direction, and collaborate across functions.
• Clear interpersonal and written communication skills.
• Strong organization and attention to detail.
• Demonstrated ability to manage multiple priorities in a fast‑paced production setting.
• Advanced data analysis skills and data‑driven decision making.
• Proficient with Microsoft Word, Excel, and PowerPoint.

Supervisory scope

May supervise quality and laboratory team members, including performance management, hiring, training, and development.

Work environment

Primarily office-based within a manufacturing facility with regular visits to production areas. Expect occasional exposure to fumes, airborne particles, moving mechanical equipment, vibration, and typical plant conditions.

Required PPE may include hearing protection, a chin‑strap hard hat, safety glasses, a high‑visibility vest, and safety boots with toe and metatarsal protection.

Physical expectations

Ability to communicate effectively; frequently stand and walk; handle materials and equipment with hands; and reach with hands and arms. Regular shop‑floor presence is essential.

Schedule

Full‑time, generally Monday–Friday during standard business hours; schedule may flex with operational needs.

Travel

Occasional travel for customer visits, training, audits, or to other company sites.

Proficiencies

• Quality inspection expertise
• Data analysis and manipulation
• AS9100 quality systems
• Quality control experience
• ISO 9001 certification experience
• Precision measurement & inspection
• Quality control data analysis

Tools & technologies

• ERP software

Additional information

This description outlines the role’s primary scope but is not an exhaustive list of responsibilities. Duties may evolve with business needs.