Office Assistant

Office Assistant

Position Overview:

The Office Assistant will primarily support administrative tasks related to Home and Community-Based Services (HCBS).

Responsibilities include assisting with recruitment, evaluation, management, and payroll preparation for service providers. Additionally, this role provides administrative and front desk support as needed and may also assist in filling document. All duties will be performed with the highest quality, respecting member rights and choices.

• Ensure compliance with agency policies and the Division of Developmental Disabilities procedures and regulations.
• Ensure that Service Providers are appropriately trained to meet each member's specific needs, offering choices, respecting preferences.
• Schedule and conduct in-person home visits with families and service providers to confirm that respite, attendant care, and habilitation services align with the members’ Planning Document and comply with all relevant rules and regulations.
• Maintain employee files, including licensing, certifications, and fingerprint clearance expirations.
• Assist with state audits.
• Assist with marketing efforts to increase program visibility.
• Work closely with service providers to ensure accurate recording of visits in the EVV (Electronic Visit Verification) system.
• Assist with document filing and maintaining compliance with member files.
• Fulfill front desk receptionist duties as needed, including answering and transferring calls, taking messages, greeting guests, and other tasks as required.
• Provide support to the Day Program by filling in as a Direct Support Provider when needed.
• Bilingual - English and Spanish (Required)

Job Type: Full-time, Monday to Friday

Pay: $16.50 - $17.50 per hour

Benefits:

• 401(k)
• Paid time off
• Paid holiday