Production Manager

Production Manager

Location: Boynton Beach, FL (In-person)

Base Salary: $50,000–$75,000 per year (depending on experience and performance)

Schedule: Full-time | Monday–Friday | Day shift | Weekends off

Are you someone who likes having things organized, done right, and on time? Do you enjoy taking an idea and making sure the final product actually lives up to it?

At Brilliance.com, we're looking for someone who can take ownership of our production process and keep everything running smoothly from start to finish. This is a hands-on Production Manager role where you'll be involved in both the day-to-day production workflow and the larger process of keeping our team, vendors, and products moving efficiently.

We're looking for someone who is ready to grow into the role and take on increasing responsibility. You don't need years of management experience to succeed here. A strong background in jewelry is preferred, but we're also open to candidates coming from manufacturing, operations, fulfillment, or other hands-on production environments.

Key Responsibilities

• Oversee the full production process, from sample development to final delivery
• Work closely with jewelers to create and improve samples, making sure quality standards are met
• Manage production schedules, inventory needs, and pre-production planning
• Stay closely involved in the day-to-day production workflow, including reviewing invoices, matching components and parts, organizing items, and making sure products move through each stage correctly
• Check samples and finished pieces to make sure everything is correct before it moves forward
• Coordinate with vendors on pricing, timelines, and expectations
• Keep production documentation organized and up to date
• Work with the Sales team to make sure production aligns with demand
• Build and maintain strong relationships with vendors and production partners
• Identify production issues and help find practical solutions to keep work moving efficiently

Requirements

• Experience in jewelry, manufacturing, production, fulfillment, operations, or a similar hands-on environment
• Jewelry industry experience is preferred, but not required
• Previous production management experience or similar is a plus, but we're open to someone ready to step into their first Production Manager role
• Strong organizational skills and ability to handle multiple priorities
• Good English communication skills, both written and spoken
• High attention to detail and a strong sense of quality
• Comfortable with hands-on, repetitive, and process-driven work as part of the daily production workflow
• Strong problem-solving mindset and ability to adapt when things change
• Experience with tech packs and production documentation is a plus
• Willingness to learn and take ownership of the production process

Why You’ll Love Working With Us

• Established company with over 35 years in business
• Trusted brand with 3,000+ five-star reviews on Trustpilot
• Supportive team that values quality and collaboration
• Opportunity to grow into a leadership role within the luxury jewelry industry
• Work on products that have real meaning for customers

Compensation & Benefits

• Paid Time Off: 5 vacation days after 1 year, plus paid federal holidays
• 401(k) eligibility after 6 months
• Health insurance with company contribution

If you're the kind of person who notices small details others miss, enjoys staying busy, and is ready to take the next step in your production career, we'd love to talk.

Brilliance.com is redefining how people buy diamonds, engagement rings, and fine jewelry. With thousands of 5-star reviews and over a 3 decades of trusted service, we’ve built a reputation as one of the most highly rated online diamond retailers. Headquartered in the U.S. with a global team, we combine cutting-edge technology, expert guidance, and transparent pricing to make high-quality jewelry accessible to more people. Our team is driven, collaborative, and passionate about delivering exceptional products and experiences - all while pushing the jewelry industry forward.