Human Resources Manager

Overview

Are you an experienced Human Resources professional who understands that in a small business environment, execution is just as important as expertise? Do you enjoy supporting employees, helping managers navigate HR matters, and ensuring every detail is handled accurately? Do you take pride in maintaining organized processes, providing exceptional customer service, and creating a positive employee experience?

As our Human Resources Manager, you will manage the day-to-day administration of Human Resources while personally handling the documentation, processes, and activities that support our employees throughout the entire employment lifecycle. You'll be actively involved in recruiting, onboarding, benefits administration, employee relations, performance management, leave administration, compliance, and HR recordkeeping, ensuring each process is completed accurately, timely, and with a high level of professionalism. You'll also serve as a trusted HR resource to leadership, providing practical guidance and advice on all aspects of people management, including hiring, performance, employee relations, development, compensation, and employment practices.

This is a hands-on role where you'll work closely with managers and employees every day to answer questions, prepare employment documentation, administer HR programs, maintain employee records, coordinate benefit enrollments, support performance discussions, and ensure compliance with company policies and employment laws. You'll manage our established HR systems and processes with a mindset of Always Improving, identifying practical opportunities to simplify workflows, improve efficiency, strengthen compliance, and enhance the employee experience.

We're looking for someone who is organized, dependable, and detail-oriented, with the ability to manage multiple priorities while maintaining accuracy and confidentiality. The ideal candidate enjoys balancing administrative responsibilities with employee interaction, takes pride in producing high-quality work, and is comfortable rolling up their sleeves to ensure every aspect of Human Resources is handled with care and consistency.

If you're looking for an opportunity where your HR expertise, organizational skills, and commitment to serving others will make a meaningful impact every day, we'd love to hear from you.

Responsibilities

• Partner with managers to provide guidance on employee relations, performance management, coaching, corrective action, investigations, conflict resolution, and employment law compliance.
• Support department leaders in developing effective workforce strategies, organizational planning, and talent management initiatives.
• Plan, organize, and coordinate daily Human Resources operations while supporting departmental goals, objectives, and continuous improvement initiatives.
• Recruit, interview, and coordinate the hiring process including job postings, applicant screening, interview coordination, reference checks, offer preparation, and onboarding.
• Facilitate new hire orientation and ensure a positive onboarding experience for new employees.
• Maintain and update job descriptions to ensure accurate documentation of essential job functions and organizational needs.
• Administer the performance management process, including goal setting, performance evaluations, coaching documentation, performance improvement plans, and manager training.
• Develop, recommend, implement, and communicate Human Resources policies, procedures, and best practices while maintaining the Employee Handbook.
• Administer employee benefit programs, including enrollment, qualifying life events, employee education, vendor coordination, claims resolution, annual open enrollment, and benefits communications.
• Maintain compliance and reporting requirements with federal, state, and local employment laws and regulations, recommending policy and procedural changes as necessary.
• Assist with compensation administration, including salary benchmarking, pay and bonus structure maintenance, job evaluations, and market research.
• Support employee engagement initiatives, recognition programs, wellness activities, and culture-building efforts.
• Conduct employee investigations, exit interviews, and stay interviews while identifying trends and recommending improvements.
• Maintain accurate HRIS data, employee personnel files, organizational charts, employee directories, and required employment records.
• Prepare and analyze Human Resources reports and metrics related to recruiting, turnover, retention, performance, compensation, and other key HR initiatives.
• Recommend and coordinate employee training and professional development initiatives, including compliance training, leadership development, and manager education.
• Maintain strict confidentiality of employee, company, and organizational information while exercising sound judgment and professionalism.
• Build positive working relationships with employees at all levels of the organization while promoting company values and fostering a respectful, inclusive workplace.
• Perform other duties and special projects as assigned.

Experience

• Strong knowledge of Human Resources principles, employment laws, and HR best practices, including federal and state employment regulations, including FLSA, FMLA, ADA, COBRA, HIPAA, EEO, OSHA, and related employment laws.
• Excellent interpersonal, communication, conflict resolution, and coaching skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Strong problem-solving, organizational, and decision-making abilities.
• Proficiency with HRIS systems and Microsoft Office applications.
• Ability to exercise discretion and maintain the highest level of confidentiality.
• Strong customer service mindset with the ability to build trust and credibility throughout the organization.
• Ability to work independently while collaborating effectively with leadership and employees.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Three to five years of progressively responsible Human Resources experience as an Sr HR Generalist.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Experience with payroll, benefits administration, recruiting, employee relations, and performance management.
• Experience in a small to mid-sized organization where broad HR responsibilities are required.

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