HVAC Service Manager
Job Description
A growing HVAC services company is seeking an experienced Service Manager to lead HVAC service operations, supervise technicians, and ensure safe, high-quality service delivery. This role oversees scheduling, customer satisfaction, technician performance, and operational efficiency across the Miami metro area
Key Responsibilities
Lead and mentor a team of HVAC service technicians
Manage dispatching, scheduling, and daily service operations
Ensure compliance with HVAC codes, OSHA safety standards, and EPA regulations
Provide technical troubleshooting support on complex HVAC systems
Maintain strong customer relationships and service quality standards
Oversee inventory, service vehicles, and equipment
Monitor department performance, labor costs, and service KPIs
Conduct training, coaching, and performance evaluations
Qualifications
4–6+ years of HVAC service experience
2+ years in HVAC supervision or service management
EPA certification required
Strong knowledge of residential and/or commercial HVAC systems
Experience with dispatching or service management software
Valid driver’s license and strong leadership skills
