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Posted July 29, 2026

Temporary IT Technician

Brivo
Austin, TX, US Full Time
24USD per hour

Job Description

Job Description
Description
Brivo is seeking a Temporary IT Technician (6 month contract) for our Headquarters located in Austin, Texas. As a successful employee support person, you will work on hardware/software and a variety of internet applications, networks and operating systems.

Key Responsibilities
  • Coordinate, diagnose and troubleshoot incoming employee tickets

  • Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using remote access

  • Provides timely resolution of tickets or escalation on behalf of employee appropriate technical personnel

  • Supports and maintains effective relationships with users

  • Track inventory of all IT-related hardware and software

  • Ensure performance security, and uptime of corporate network and systems, including firewall, spam filtering, e-mail, collaboration, VOIP, VPN

  • Support of hosted/SaaS ERP, Voip, Email, File sharing, etc

  • Communicate to management when IT requirements dictate new purchases

  • Implement and maintain internal systems/applications

  • Manage physical and logical access to facility systems and applications

  • Manage wordpress



Skills, Knowledge and Expertise
  • Two or more years of experience working with either fiber-based networking or managed services, such as Fiber Internet Access, High-Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed Wi-Fi Services, Enterprise Trunking, Hosted Voice and Enterprise TV Services

  • Experience with network protocols, RF, routers, layer-2 switches, VPN, CWDM, HFC plant and delivery system, routing protocols and policies, Wi-Fi and VoIP platforms

  • Working knowledge of wireless technology

  • In depth knowledge of hardware and software

  • Excellent interpersonal skills with a passion for delivering exemplary customer service

  • Ability to take direction, working well with both in a team and alone

  • Excellent communication skills, both verbal and written

  • Demonstrate self-confidence, energy, and enthusiasm in a professional manner


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