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Posted July 29, 2026

Automotive Store Manager - Grand Rapids Michigan

Tuffy Tire & Auto 10014
Grand Rapids, MI, US Full Time
78000USD - 200000USD per year

Job Description

Job Description
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Free uniforms

About the Role:
Locally owned and operated full service auto repair shop is looking for a driven and experienced Automotive Store Manager to lead our team and keep our shop running at peak performance. This is your opportunity to take the wheel of a well-known brand and make a real impact on both customer satisfaction and business growth. If you're passionate about the automotive industry and love developing winning teams, we want to hear from you!


Responsibilities:
  • Oversee daily store operations including scheduling, workflow management, and quality control
  • Lead, coach, and develop a team of automotive technicians and service advisors
  • Drive sales performance by meeting and exceeding revenue and profitability goals
  • Deliver exceptional customer service and resolve escalated customer concerns
  • Manage inventory, parts ordering, and vendor relationships
  • Ensure compliance with safety standards, shop policies, and industry regulations
  • Monitor and analyze key performance indicators (KPIs) to improve store efficiency

Requirements:

  • Previous automotive store management or service management experience required
  • Strong knowledge of automotive repair, tires, and general maintenance services
  • Proven ability to lead a team and foster a positive, productive work environment
  • Excellent customer service and communication skills
  • Experience with automotive shop management software and point-of-sale systems
  • Ability to meet sales goals and manage budgets effectively
  • Valid driver's license with a clean driving record

About Us:

We have been a trusted name in automotive repair and tire services for decades, with a reputation built on honest, reliable service that keeps customers coming back. Our Grand Rapids location is proud to serve the local community with a full range of auto repair and maintenance solutions. We offer a supportive team environment, competitive compensation, and the backing of a nationally recognized brand that invests in its people.


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