Sales Development Representative

Job Title: Sales Development Representative

Industry: Insurance Services

Location:Fresno, CA

Assignment Type: Full-Time Temporary (4–6 Month Project)

Pay: $20 - $21 / hour

Work Schedule: Monday–Friday | 8:00 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a well-established organization in the insurance industry seeking a dependable Customer Support Representative to assist with a temporary outreach initiative. This is an excellent opportunity for someone who enjoys speaking with people, thrives in a structured environment, and is looking to gain experience with a respected organization.

Job Description:

We are seeking an enthusiastic and professional Customer Support Representative to join a project-based team. In this role, you will conduct outbound calls to schools and educational professionals to schedule informational meetings. This position follows a prepared script and is ideal for someone who is confident on the phone, organized, and comfortable making a high volume of calls throughout the day.

Key Responsibilities:

• Make approximately 150–200 outbound calls each day to prospective contacts.
• Follow a provided script to introduce services and schedule appointments.
• Accurately document call activity and appointment details.
• Maintain a courteous and professional demeanor on every interaction.
• Utilize Microsoft Office applications to update records and communicate with the internal team.
• Meet daily outreach goals while delivering a positive customer experience.

Qualifications:

• 1–3 years of experience in customer service, call center, inside sales, or a similar phone-based role preferred.
• Comfortable making a high volume of outbound calls.
• Strong verbal communication and interpersonal skills.
• Proficient with Microsoft Office, including Excel, Word, and Teams.
• Able to remain motivated and professional when handling objections or unanswered calls.
• Self-driven with the ability to work independently after initial guidance.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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