Front Desk Associate - Opening Shift

Hours- Monday through Friday (Shift starts at 4:15AM ends at 11AM)

Responsibilities

• Achieve customer satisfaction standards by maximizing the members’ experience.
• Meet and greet all members, non-members, and prospects.
• Check in all persons entering the club, following the company’s policies and procedures.
• Assist members by direct inquiries to the appropriate department or staff.
• Operate multi-line phone system. Answer and transfer incoming phone calls with courtesy, keeping a phone log as required.
• Assist members with all juice bar and pro-shop purchases.
• Prepare smoothies at the juice bar.
• Operate cash register, keeping a balanced drawer during scheduled shift.
• Stock juice bar and pro-shop items.
• Schedule tanning and recovery room appointments.
• Conduct regular locker room checks.
• Maintain clean and neat appearance of front desk and juice bar area.
• Other duties as assigned.

Skills

• Oral Communication Skills
• Customer Service
• Organization
• Written Communication Skills
• Computer Literacy
• Math Aptitude
• Professionalism
• Education/Training
• Current CPR/AED certification or commitment to obtain within 3 months of hire.

Physical Demands

• Ability to stand, walk, for extended periods of time.
• Ability to reach, climb, stoop, kneel, crouch or crawl.
• Lift and/or move up to 25 pounds.

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