Donor Database Coordinator

Position Summary:
The Donor Database Coordinator is a non-exempt, hourly position reporting to the Database Manager. This position will be trained in the specific procedures of how the Food Bank uses the Raiser’s Edge software by the Database Manager. On a regular basis, this position will work most closely with the Database Manager and the Director of Annual Giving.

Duties and Responsibilities:

1. Gift Entry and Acknowledgement

• Record contributions received through the lockbox and daily deposits in Raiser’s Edge.
• Enter pledges received through workplace giving campaigns.
• Assist with the tracking and confirmation of employee matching gifts.
• Regularlyacknowledge gifts

• Co-manage our Sustainers Harvest monthly giving program.

1. Database Maintenance

• Create records for new donors/prospects.
• Maintain Raiser’s Edge with most updated donor information and perform regularly scheduleddatabase maintenance.

1. General Development/Office Work

• Regularly field donor inquiries received via phone and/or email
• Assist with ticket sales, acknowledgements, and general event planning and execution as needed.
• Provide administrative support to other members of the development team as needed.
• Serve as a back-up receptionist as needed.

Skills and Qualifications:
Proficiency in Microsoft Word and Excel is necessary. Knowledge of Raiser’s Edge NXT or other fundraising software is strongly preferred. Prior experience in direct mail fundraising or fund development office is also preferred. Excellent computer and phone skills as well as a keen attention to detail are essential.

The individual must have ability to juggle many projects and meet deadlines in a high-energy, fast-paced environment. Strong interpersonal skills, as well as the ability to relate to other staff, volunteers, agency representatives and the general public are important. In addition, this individual must be self-motivated and committed to workplace participation and diversity with the ability to work as a team.

Also, it is necessary that the individual understand and agree with the vision and mission of the Rhode Island Community Food Bank and be committed to providing services to people facing situations of hunger and poverty.