Data Scientist
Job Description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.
About the role
As a Data Scientist, you will provide valuable insights to support our go-to-market teams, working closely with Sales, Marketing, and Customer Relations. You'll support initiatives including lead scoring, campaign performance modeling, funnel and conversion analysis, and customer segmentation. You will collaborate cross-functionally with Sales, Marketing, Customer Relations, and Finance to build and apply models that turn data into actionable insight. You'll follow established best practices in analytics and modeling, contributing to strong data governance and insight generation.
Your missions @ Aircall:
- Partner with GTM stakeholders to translate business questions into reliable, scalable data products.
- Provide actionable insights and compelling narratives to influence major decisions at the C-level.
- Build and own reporting in Looker, from LookML development to dashboard performance optimization, powering self-service analytics GTM teams rely on every day.
Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality.
A little more about you:
- 2+ years of hands-on experience in a high growth environment
- Proficiency in SQL for deriving insights
- Proficiency in Python
- Hands-on Looker/LookML experience
- Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
- You have an insatiable curiosity and are biased toward action
Why join us?
