Utility - Lakeview
Job Description
Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring team delivers exceptional service and genuine hospitality. We believe that building honest, long-lasting relationships with our guests, employees, neighbors, and environment is the foundation of our continued growth and success.
Position Summary
The Utility team member at Lakeview plays a vital role in maintaining a clean, safe, and welcoming environment for our guests. This position supports daily operations through cleaning, basic maintenance, and event setup, helping ensure a seamless guest experience. This role works closely with other departments to uphold service standards and operational efficiency.
Essential Duties & Responsibilities
Perform routine cleaning of guest areas, restrooms, and common spaces
Maintain cleanliness, organization, and safety standards throughout the property
Assist with event setup and breakdown, including arranging furniture and equipment
Respond promptly to guest requests and provide excellent customer service
Identify and report maintenance issues or safety hazards
Restock supplies and support overall operational needs
Collaborate with team members to ensure efficient daily operations
Minimum Qualifications
High school diploma or equivalent
Ability to work flexible hours, including weekends and holidays
Strong work ethic and commitment to guest service
Preferred Qualifications
Previous experience in hospitality, custodial, or maintenance roles
Basic knowledge of safety and sanitation standards
First Aid and CPR certification
Skills & Competencies
Strong attention to detail and commitment to cleanliness
Ability to follow safety procedures and protocols
Effective communication and teamwork skills
Strong time management and ability to prioritize tasks
Basic maintenance knowledge (preferred)
