Front Office Receptionist

Benefits:

• Simple IRA
• Dental insurance
• Health insurance
• Paid time off

We are seeking a friendly, organized, and dependable Patient Services Representative to join our growing team. This position serves as an important first point of contact for our patients and plays a key role in creating a welcoming, efficient, and positive patient experience while supporting daily front office operations.

Responsibilities:

• Greet, check in, and assist patients in a friendly and professional manner
• Answer, screen, and direct incoming phone calls
• Verify patient demographic and insurance information
• Maintain accurate patient records while protecting patient confidentiality
• Collect copays, payments, and other patient balances
• Respond to patient questions and provide assistance with general office needs
• Assist with scheduling and other patient service functions as needed
• Perform general administrative and clerical duties
• Work collaboratively with clinical and administrative staff to support efficient patient flow

Qualifications:

• Previous receptionist, customer service, or medical office experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Basic computer and phone system proficiency
• Ability to maintain professionalism in a fast-paced healthcare environment
• Strong attention to detail and accuracy
• Ability to maintain patient confidentiality
• Experience with electronic medical record (EMR) systems is a plus