Case Manager Supervisor (Manhattan)

The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Directly supervise the Case Managers

• Provide orientation and initial training to new Case Managers, Social Work interns and other social services staff as assigned.

• Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours

• Monitor incident reports and ensure that follow up case notes are being attached

• Approve documentation in all charts

• Identify and coordinate the training and educational needs of the Case Management staff

• Facilitate groups that will address the needs of the clients

• Provide support to clients who are struggling to follow up on their ILPs

• Cover caseloads when necessary

• Document client engagement in CARES

• Audit the clients’ charts to ensure compliance

• Participate in case conferences, team meetings, staff training, community meetings, and staff    meetings

• Approve staff time cards

• Conduct employee evaluation

• Perform other duties as assigned.

JOB QUALIFICATIONS:

Educational Requirements:

• Master’s Degree in Social Work (Licensed Master Social Worker) or other related fields

Experience:

• Minimum of 3 years of clinical experience

• Experience working with the mentally ill and/or homeless population

• Flexible and comfortable in nontraditional setting  

• Excellent oral and written communication skills

• Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)

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