Coordinator, Mobile Unit

TITLE: Mobile Unit - Site Coordinator

FT/PT: Full time (35+ hours per week, may include some evenings and weekends)

CLASSIFICATION: Salaried Exempt

PAY GROUP: Level 18

REPORTS TO: Program Director

SUPERVISES: Mobile Unit Advocates

FUNCTION: The Mobile Unit Coordinator has the responsibility to supervise and to manage the daily operations of the off-site Mobile Unit Advocates.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide individual direct support to clients of the program
• Provide group and family counseling (case management)

• Directly supervise Mobile Unit Advocates, providing them with adequate support and feed back to carry out the program directives, and maintain supporting documentation.
• Provide formal documented supervision to Mobile Unit Advocates minimally bi-weekly.
• Manage staffing patterns to meet client needs in coordination with the Program Director
• Carry out the program directives, and maintain supporting documentation.
• Participates in the orientation of new employees, interns and volunteers.
• Conducts performance evaluations at the 30-day, 90-day, mid-year and annual employment points for Mobile Unit Advocates.
• Responsible for new staff orientation.
• In absence of the Program Director, is in command of the program and will provide appropriate oversight of the program.
• Will ensure that intakes and orientations are completed
• Will provide crisis intervention for clients as needed.
• Develop Service Plans jointly with each client.
• Will continuously monitor progress of the client(s), and adjust service plans as necessary. Goals and objectives as well as time frames must be clearly specified.
• On behalf of the client and/or Family Rescue, will coordinate and advocate with outside entities which may include; social service organizations, mental health organizations, substance abuse organizations, housing organizations and/or legal/law enforcements agencies, etc.
• Serves as a liaison between Family Rescue and the community at large.
• Provide effective case management/documentation which includes completing all required documentation in a timely manner and maintaining records, files, reports etc. as directed.
• Conduct quarterly client file reviews in coordination with the Program Director and Program Assistant.
• Provide follow-up service to clients for minimally 6 months once they have left Family Rescue services.
• Attend staff meetings, trainings etc. as required and/or scheduled.
• Other Duties as assigned.

MARGINAL DUTIES & RESPONSIBILITIES:

• Assist in picking up and distribution of donations.
• Research and/or gather resources to directly assist clients and/or to perform job.
• Assist in the up-keep (cleaning) of office/building space(s).
• Provide assistance with transportation to scheduled appointments.
• Assist in other programs both inter-agency as well as inter-program.

QUALIFICATIONS:

Education & Experience:

• Prefer a Bachelor Degree in social service or related field with two (2) years of applicable experience.
• Will consider an Associate’s degree with three (3)or more year’s applicable experience
• Must have 40-hour domestic violence training (within 3 months of hire date).

• Must be Illinois Certified Domestic Violence Professional (within 1 year of hire date).
• Must be CPR/first aid certified (within 6 months of hire date).
• Must be available to work overnights, weekends and holidays.