Legal Assistant/Paralegal
Job Description
Legal Assistant – Lawsuits
Job Category:Support
Department:Legal
Location:Main Office – Grand Rapids
Team:TL1
Reports to:Legal Support Manager and Legal Support Supervisor
Pay Type:Hourly
Travel Required:None
Position Type:Full Time
HR Contact:HR Director
General Purpose: Interact with courts by phone or email to ensure successful and positive interaction or conduct follow up. Process all steps of lawsuits.KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Handle lawsuit filing and processing.
- Handle Court inquiries.
- Handle account and action reviews.
- Process work product including data entry, printing, and compiling.
- Edit, review, and prepare documents in final form.
- Proofread documents for accuracy and prepare for final mailing.
- Follow procedures and training to maximize accuracy and efficiency.
GENERAL RESPONSIBILITIES AND FUNCTIONS:
- Ensure security, integrity, compliance, and confidentiality of data.
- Ensure that all tasks meet compliance standards.
- Follow procedures and training to maximize accuracy and efficiency.
- Serve as a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals.
- Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences.
- Report and coordinate primarily with Team Leads, Legal Support Supervisor, and Legal Support Manager regarding work-related product.
- Provide suggestions for changes and improvement.
- All other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- High School Diploma
- Proven Track Record for Efficiency Completing Required Work Product Consistently
- Demonstrated Longevity, Loyalty, and Ownership of Position and Responsibilities
- Attention to Detail and Goal Oriented
- Commitment to Excellent Customer Service
- Excellent Written and Verbal Communication Skills
- Ability to Prioritize and Manage Multiple Responsibilities
- Required Language Skills
KEY COMPETENCIES:
- Communication Skills
- Higher-Level Thinking Skills
- Reliable and Consistent Attendance
- Adaptability
- Tenacious Work Ethic
- Fast Paced and Accurate Work Product
- Stress Tolerance
- High Energy Level
- Teamwork and Collaboration
- Integrity
- Initiative
- High Level of Accuracy
- Judgment and Problem Solving
PREFERRED SKILLS:
- 2-3 Years Legal Experience
- Preferred 2 Years of Secondary Education
- Proficient in Relevant Computer Applications and Incoming and Outgoing Phone Contacts
- Preferred Related Knowledge of Legal Principles and Methods
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
