Mail Room Supervisor I

PRIMARY DUTIES AND RESPONSIBILITIES

• Plans, organizes, directs, and controls office operations.
• Work closely with onsite management staff to ensure that there is sufficient staff scheduled daily to properly process the incoming mail volume.
• Analyzes workflow and assignments to ensure operations run efficiently and all deadlines are met daily.
• Complete all daily reporting requirements as instructed.
• Provides direction to staff by answering questions and resolving problems.
• Responsible for training and development of all staff.
• Ability to maintain strict confidentiality.
• Understand and follow established business rules for all job duties.
• Provide staff support by performing data entry, mail scanning, and opening work when needed.
• Ensure that all of the mail that has been received that day will be completely processed prior to leaving daily.
• All other duties as assigned.

REQUIREMENTS

• MS Office proficiency
• Excellent verbal and written communication skills
• Skilled at operating office equipment (i.e., personal computer, OPEX machine, etc.)
• Must be able to work a flexible work schedule and handle multiple tasks under pressure.
• Must be available to work Saturdays.
• Previous supervisory experience preferred.

SCHEDULE

The base schedule for this position is as follows:
Monday – Friday 8:00 am to 6:00 pm
Saturday – As needed