Temporary Receptionist

SHIFT:

Monday-Friday, 7:45A-4:30P

Objective

Provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.

Principal Responsibilities

· Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.

· Resolves customer requests, questions and complaints; provides information to improve customer service.

· Serves as liaison between patients and other departments.

· Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.

· Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved

· Other duties, responsibilities and activities may change or assigned at any time with or without notice.

Qualifications

· High school diploma preferred.

· Proficiency with Microsoft Office: Word and Excel

· Presents professional image through appearance, behavior and speech.