Office Assistant

Benefits:

• 401(k)
• Bonus based on performance
• Free uniforms

Job Summary

SDX Final Mile is seeking a motivated, organized, and customer-focused Office Assistant to join our growing logistics team. This position plays a key role in supporting our daily office operations by assisting customers, coordinating paperwork, answering phones, and helping keep the office running efficiently.

If you enjoy working in a fast-paced environment, are detail-oriented, and have excellent communication skills, we'd love to hear from you.

Responsibilities

• Answer incoming phone calls professionally and direct calls to the appropriate team members.
• Provide customers with delivery status updates and shipment information.
• Print Bills of Lading (BOLs), delivery paperwork, and other operational documents.
• Assist with scheduling and general office coordination.
• Order and maintain office supplies and inventory.
• File, scan, and organize documents.
• Assist the operations and customer service teams with daily administrative tasks.
• Enter and update information in company systems.
• Help prepare reports, spreadsheets, and other office documentation.
• Maintain a clean, organized, and professional office environment.
• Support management with special projects and additional office duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous office, administrative, customer service, or receptionist experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Comfortable learning new software and logistics systems.
• Professional, dependable, and positive attitude.
• Ability to prioritize tasks in a fast-paced environment.

Preferred Skills

• Strong attention to detail.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Problem-solving mindset.
• Reliable attendance and punctuality.