Service Technician (Fredericksburg, VA)
Job Description
In this role, you are responsible for all aspects of maintenance on the property, from apartment turns, preventative maintenance, building asset maintenance and grounds maintenance. This includes ensuring the physical aspects of the community meet the company’s established standards for safety, appearance, and operation.
PRIMARY DUTIES include but are not limited to:
- Comply with company’s operating and safety policies and procedures.
- Adhere to federal, state, and local laws pertaining to the operations of the community.
- Comply with federal, state, and local laws pertaining to Fair Housing.
- Uphold all company policies, goals, and values.
- Maintain a professional appearance at all times in accordance with company policy.
- Be committed to the success of the team and each associate as a team member.
- Maintain the highest standards of the physical condition of the community.
- Participate in an ongoing community maintenance and improvement plan.
- Maintain a positive and friendly attitude towards residents and team members and vendors.
- Maintain good communication and listening skills with team members and residents and vendors.
- Personally possess necessary tools to efficiently complete maintenance requirements.
- Respond quickly and courteously to the resident requests for maintenance service. Company policy is to complete all work orders within 48 hours.
- 24-hour on-call rotation will be required, based on rotation roster for each community
- Follow up on service requests to ensure the highest quality customer satisfaction.
- Troubleshoot the source of difficulty and take appropriate action within the quality and time standards established for the community.
- Inspect make-ready apartments for move-in quality and company standard.
- Possess and continually improve technical skills in all areas of property maintenance.
- Participate in all areas of required asset management, including apartments, building exteriors and grounds (including trash pickup and pressure washing).
- Any other duty as assigned by direct supervisor
- This position has no supervisory responsibilities.
KNOWLEDGE AND SKILLS:
- High school diploma or equivalent.
- Prior experience as an Apartment Maintenance Technician or in a similar role.
- HVAC, CMRP, or equivalent certification is advantageous but not required. We will support you to get you trained and certified.
- Dexterity and attention to detail.
- Excellent interpersonal and organizational skills.
- Available to work on weekends, nights, holidays.
- On call shifts are required for all service personnel.
MISSION AND VALUES:
- At Breeden, our mission- Help Others. Live Better. – is the heartbeat of everything we do. It fuels our commitment to building thriving communities, delivering exceptional service, and creating meaningful career paths. As one of the nation’s leading firms in development, property management, commercial real estate, and general contracting, we don’t just set the standard- we elevate it. Our success is powered by a team of driven collaborative professionals who bring our core values to every project: professionalism, integrity, accountability, passion with purpose, teamwork, and fun. We are not just employees – we are the foundation of our legacy and the architects of our future.
PHYSICAL REQUIREMENTS:
- Prolonged periods walking, standing, bending, stretching, pushing, pulling, climbing ladders, or kneeling.
- Must be physically able to operate power equipment.
- Must be able to lift up to 50 pounds at a time.
- Must be able to work in a variety of weather conditions.
LOCATION:
- Onsite requirements
- Onsite required. This is an onsite position and no essential job duties can be performed remotely.
- Travel Requirements
- This position may require local travel to other area locations.
This job description should not be interpreted to be a complete list of all the duties, qualifications and responsibilities performed by the jobholder. To maintain organizational flexibility, management has the discretion to add, drop or change at any time the duties, responsibilities, and expectations of this job.
AT WILL: Nothing in this job description creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to the employee is intended to be, nor should it be, construed as a contract for employment or for any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any employee or to enter into any agreement, oral or written, that changes the at-will relationship.
The Breeden Company is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
