Plumbing Office Administrator

Job Title: Office Administrator / Administrative Assistant

Location: Oceanside
Job Type: Full-Time 830a-5pm
Pay: $20 - $25 per hour

Job Summary

We are a small, growing plumbing company serving residential and light commercial customers throughout North County San Diego. We are seeking a reliable and organized Office Administrator to manage daily office operations, support field technicians, and provide excellent customer service. This role is essential to keeping our business running smoothly.

Key Responsibilities

Office & Administrative Support

• Answer incoming calls, schedule service appointments, and dispatch plumbers
  
  
• Communicate with customers regarding scheduling, estimates, and job updates
  
  
• Maintain customer records, job files, and service histories
  
  
• Prepare invoices, process payments, and follow up on past-due accounts
  
  
• Assist with payroll time tracking and employee records
  
  
• Order office supplies and manage vendor accounts
  
  

Accounting & Reporting

• Enter invoices, expenses, and payments into accounting software QuickBooks and Housecall Pro
  
  
• Reconcile daily payments and assist with monthly reports
  
  
• Support basic bookkeeping and coordination with external accountant
  
  

Compliance & Documentation (California-focused)

• Maintain contractor licensing, insurance certificates, and permits
  
  
• Track employee certifications and required documentation
  
  
• Assist with workers’ compensation, OSHA, and labor compliance paperwork
  
  

Customer Service & Business Support

• Handle customer inquiries, concerns, and service follow-ups professionally
  
  
• Support marketing efforts such as online reviews, email reminders, and basic social media updates
  
  
• Assist ownership with special projects and business operations as needed
  
  

Qualifications

• 2+ years of administrative or office experience (construction or trades preferred)
  
  
• Strong organizational and time-management skills
  
  
• Excellent phone etiquette and customer service skills
  
  
• Proficiency with Microsoft Office and/or Google Workspace
  
  
• Experience with scheduling software and accounting software preferred
  
  
• Ability to multitask in a fast-paced environment
  
  
• Knowledge of California employment or contractor requirements is a plus
  
  

Physical & Work Requirements

• Ability to sit, stand, and work at a computer for extended periods
  
  
• Ability to communicate clearly in person and over the phone
  
  
• Occasional lifting of office supplies (up to 25 lbs)
  
  

What We Offer

• Competitive pay based on experience
  
  
• Stable, year-round work with a local company
  
  
• Friendly, supportive work environment
  
  
• Opportunity to grow with the business
• Sick time, vacation pay, holiday pay, health insurance
  
  

To Apply:
Please send your resume and a brief cover letter to [email protected]