Location Coordinator - PTG

Department: Camps Ops & Admin
Reports to: Location Director
Work schedule: Sunday - Thursday

Job Summary:
The Location Coordinator will provide customer service and administrative assistance that involves overseeing the front desk, office work area, and incoming/outgoing office communication, Team Radiant and next steps at Radiant Church while creating a hospitable office and location culture. Provides administrative support to the Location Director and Location Pastor as directed.

Supervisory Responsibilities:
%CF; None

Faith-based Requirements:
%CF; A personal relationship with Jesus Christ that results in a life lived in obedience to the will of God as described in
the Word of God, evident by spiritual fruit and the desire to grow in the Lord
%CF; Support the works of the ministry of Radiant Church
%CF; Beliefs consistent with Radiant Church’s Statement of Faith
%CF; Willing to become, if not already, a member of Radiant Church within 6 months of employment
%CF; Demonstrate a commitment to handling conflict Biblically, following principles in Matthew 18

Duties/Responsibilities:
%CF; Responsible for the overall Office appearance, activities, organization, equipment and supplies. Including but not
limited to coordinating repairs, ordering and troubleshooting for items such as: phones, wifi, copier, internal
documents, office water, office fridges, mail/packages etc.
%CF; Professionally answer and return phone calls
%CF; Professionally answer the office entrance door
%CF; Oversee, organize, and answer the email website contact submissions
%CF; Hosting guests who are waiting for pastoral appointments
%CF; Recruit, schedule, train and communicate with office volunteers
%CF; Administrative support to Pastoral Care items that include but not limited to Pastor On Call intake, prayer requests,
flowers, meals
%CF; Administratively assist with Be Radiant Class and Team Radiant Application Process including but not limited to
background check processing, pastoral meeting follow up and welcome to Team Radiant Packet.
%CF; Oversee the next step process that includes but not limited to Radiant Central, First Time Guest Process, Salvation
Process, Get Connected inquiries/questions, and Communications Cards
%CF; Administratively assist with Baptism including but not limited to check in, pre service meeting, service baptisms,
sending photos and certificates.
%CF; Responsible for overseeing the coordination of groups, groups coaches, and group leaders at the Location and all
required administrative tasks; as well as working alongside in unity with other Location Coordinators
%CF; Assisting in the counting process for the Location
%CF; Administratively assist with location café inventory
%CF; Administratively assist with special events that take place at the location
%CF; Assisting the Central Bookstore Coordinator with inventory
%CF; Management of monthly credit card monthly expense process
%CF; Maintain customer confidence and protect operations by keeping information confidential
%CF; Support Team Radiant functions, health, onboarding, and events
%CF; Other duties as assigned

Required Skills/Abilities:
%CF; Strong leadership skills with a proven track record
%CF; Strong oral and written communication skills
%CF; Able to adapt under pressure and to quickly and creatively handle problems as they arise with a positive attitude
%CF; Self starter who takes initiative
%CF; Excellent customer service, organizational, and time management skills
%CF; Proficient in meeting task deadlines and project timeline requirements
%CF; Attention to detail with an eye for excellence
%CF; Respond in a timely manner (within 24 hours) to all ministry related inquiries
%CF; Able to delegate tasks
%CF; Mac OS experience preferred but not required
%CF; Valid driver's license required

Education and Experience:
%CF; High school diploma or equivalent and 3-5 years of related work experience
%CF; Associates degree preferred
Physical Requirements:
%CF; Must be able to lift up to 30 pounds
%CF; Must be able to remain standing/sitting for long periods of time
%CF; Must be able to bend and twist at the waist