Posted July 28, 2026
Temporary Support; Benefits Technology
LAWLEY AGENCY, LLC
Buffalo, NY, US
Full Time
17USD - 19.5USD per year
Job Description
Job Description
These are the fundamental components of the job:
- Provide essential assistance to the Benefits Technology team including supporting data feeds / files, carrier invoice auditing, monitoring general team email inboxes, and creating carrier eligibility files
- Responsible for utilizing carrier website and contacts to acquire client invoices
- Auditing carrier invoices against system reports using Excel and other in-house tools and communicating audit discrepancies to client service team and/or carriers
- Troubleshooting login issues and responding to user emails as necessary
- Maintain a smooth flow of information with internal and external customers, carriers, managers and staff
Other functions of the job:
- Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
- Minimum of one-year experience in an administrative support or related position, prior group benefits experience preferred
- Associates’ Degree preferred
- Excel experience is a must! Knowledge of Microsoft Office, including Word, PowerPoint, & Outlook
- Experience navigating windows-based software
- Incredible attention to detail and organizational skills
- Ability to work well independently and on a team
- Positive attitude, even in a fast-paced environment
- A passion to make customers and coworkers feel important and valued
- Capability to work quickly and efficiently
- Precise communication skills, even under time constraints
A bit about Lawley!
- We are not a call center environment
- We achieve success by building genuine relationships together, with our teams and clients
- We are a family owned insurance broker (70+ years!)
- We are deeply committed to the communities we serve and love to get involved
- We work hard and play hard!!!
Why Lawley?
- Training, career development, and growth opportunities
- 30-32 hour work week, October 15th – February 15th, Monday-Friday between our business hours of 8am-4:30pm
- Comfortable, family-oriented culture, with an emphasis on work life balance
- Paid parking!
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $17-$19.50/hr.
