ROOM ATTENDANT
Job Description
This is an hourly hotel room attendant's position at the award-winning Holiday Inn Express & Suites Orlando East - UCF Area, Orlando Florida. The hotel is consistently in the Top Ten on TripAdvisor.
ESSENTIAL FUNCTIONS:
1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but no limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony (80%)
2. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
3. Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift. (5%)
4. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
5. Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)
NON-ESSENTIAL FUNCTIONS:
1. Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)
2. Nonsmoking candidates only.
Knowledge and Skills:
Education: No formal education required
Experience: Prior housekeeping experience desirable
Skills and Abilities:
Must have the ability to clean rooms during an eight-hour working day
Self-starting personality with an even disposition
Ability to meet standards of appearance
Can communicate well with guests
No. of employees supervised: None
Travel required: None
Hours Required: Scheduled days and times may vary based on need
