Receptionist
Job Description
About UsMcManamy Jackson Hollis, LLC is a law firm specializing in real estate transactions of both residential and commercial property. The firm has offices in Savannah, Richmond Hill, Rincon, Pooler, and Hinesville. Savannah is the main office. The firm employs more than 30 lawyers and staff.
Job Summary The Firms Receptionist is required to welcome and attend to client and visitor needs on the phone, in-person and via email in addition to light clerical tasks. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic.
Non-Exempt Position
Usual Hours Monday through Friday, 8:30 a.m. 5:00 p.m. with 30 minutes for lunch
Reporting Structure
Receptionist reports to the Administrative Manager
The Administrative Manager reports to the COO
Essential Functions
Attention to detail
Answers telephone, screens and directs calls
Ability to Multi-task
Take and relay messages
Greet persons entering the firm and direct them to the proper destination
Handle queries from the general public and firm clients
Maintains logs, receives, and sorts all firm mail and deliveries
Maintains cleanliness of firm common areas
Provides general administrative and clerical support as needed by the firm to accomplish the mission of providing its clients with courteous and efficient service
Appreciation and respect for Client confidentiality
Willingness to participate in system focused work-flow process in which he or she is one of many links
Expresses thoughts clearly and concisely through written and verbal communication
Cooperates with other staff
Shows enthusiasm for the job and projects a positive attitude
Exhibits a strong work ethic
Expresses team spirit and cooperation by regularly participating in staff conferences, and sharing ideas among all co-workers, leaders, and specialists
Exhibits the utmost respect for financial controls governed by multiple public and private sources and internal firm policies and procedures respecting proper file handling
Other tasks as assigned by the firm to accomplish the mission of providing its clients with courteous and efficient service
Physical Requirements of the Job
Frequent lifting of paper boxes weighing 50 pounds.
Ability to hear on the telephone
Ability to speak
Ability to focus
Ability to see (with correction) small printed documents
Manual and finger dexterity for typing
Sitting for long periods of time
Must be able to drive
Minimum Qualifications
High school diploma or equivalent
Hands on experience with general office equipment (copier, fax, scan, etc.)
Basic computer skills (MS Outlook, MS Word, etc.)
Attention to detail
Excellent written and verbal communication skills
Customer Service attitude and professional appearance a must
No visible body art
Valid driver's license required
Must pass a criminal background check
Employment is subject to a 60-day probationary period.
