Patient Engagement - Floater

Patient Engagement Coordinator (Medical Receptionist) – Full-Time FloaterAbout the Role

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team as a Full-Time Floater.

Your primary clinic will be Richmond Hill; however, this position is a Georgia Market Floater role. You will be expected to provide coverage at all Georgia clinic locations on an as-needed basis, including Richmond Hill, Hinesville, Pooler, Savannah (Mall Boulevard and Downtown), Statesboro, and Rincon. Travel between clinics is a regular expectation based on business and staffing needs.

We're looking for someone who is organized, adaptable, and committed to delivering an exceptional experience for every patient, every time. If you're a strong communicator, enjoy multitasking, and thrive in a fast-paced healthcare environment, we'd love to hear from you.

Key Responsibilities

• Greet patients and visitors in a professional, friendly, and welcoming manner.

• Complete patient registration and accurately verify insurance information.

• Answer and manage multiple phone lines efficiently and professionally.

• Collect payments and process transactions accurately.

• Schedule follow-up appointments and coordinate patient referrals.

• Fax, scan, and maintain medical records as needed.

• Keep the front office and waiting area clean, organized, and welcoming.

• Support clinic operations and assist team members to ensure efficient patient flow.

• Float between designated Georgia clinic locations as needed to provide staffing support.

Requirements

• Excellent customer service and communication skills.

• Strong organizational and multitasking abilities.

• Ability to work in a fast-paced environment.

• Flexible availability, including evenings and weekends.

• CPR certification (or willingness to obtain).

• Ability to pass a background check.

• Knowledge of Occupational Medicine is a plus.

• Reliable transportation and willingness to travel between clinic locations.

Schedule

• Clinic Hours:

  • Monday–Friday: 8:00 AM – 7:00 PM

  • Saturday & Sunday: 8:00 AM – 4:00 PM

• Schedules are based on clinic needs and include a combination of weekdays, evenings, weekends, and holidays.

Why ExperCARE?

• Join a team that values integrity, compassion, and excellence.

• Work in a supportive, fast-paced environment with opportunities for growth.

• Make a meaningful impact by providing exceptional care to the communities we serve.

• Competitive pay and comprehensive benefits for full-time team members.