Farmers Insurance Customer Service Rep
Job Description
Emmanuel Basurto Farmers Insurance is growing its team with a customer-focused approach that helps individuals and families protect their lives. Here, you will become part of a collaborative office where teamwork, relationship building, and exceptional service are part of every day. Monthly team meetings, appreciation lunches, networking events, and community involvement help create an environment where people enjoy working together while continuing to grow professionally. Employees value the supportive culture, hands-on training, and the opportunity to build rewarding careers while helping clients with their insurance needs.
We're seeking a Farmers Insurance Customer Service Rep to provide outstanding service while supporting new business growth and strengthening existing client relationships. You will assist customers with policy servicing, coverage reviews, billing questions, renewals, and claims guidance while identifying opportunities to recommend additional insurance solutions. This role combines customer service and sales, offering licensing assistance, ongoing training, and career growth in a collaborative environment.
- $50,000 annual base salary with first-year earnings around $65,000 with commissions and bonuses
- Health, dental, and vision insurance
- Paid holidays and paid time off
- Monday through Friday schedule
Build your career with a team that values customer relationships, professional development, and shared success. Apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Team Building Events
Appreciation Lunches
Networking Events
Community Involvement
Business Casual Fridays
Paid Holidays
Responsibilities
- Quote and sell insurance products
- Assist with policy servicing
- Follow up on leads and referrals
- Cross-sell additional coverages
- Maintain accurate customer records
- Meet monthly sales goals
Requirements
- California Property and Casualty license is a bonus
- Bilingual English and Spanish preferred
- One year of insurance sales or service experience
- CRM and Microsoft Office proficiency
- Strong communication and customer service skills
