Primary Care Phone Room Operator

West Volusia Family and Sports Medicine is actively seeking a qualified Medical Office Scheduler to join our growing Primary Care office with offices located in Deland and Orange City, FL. We have full time positions available, Monday to Friday, in DeLand. You will perform routine administrative assignments through telephonic and electronic systems to keep the medical facility running smoothly. This is an IN OFFICE position. It will not be remote.

Shift schedule

Monday to Friday

• 8am-4:30pm (FT)
  

Responsibilities:

• Answer incoming phone calls from patients, medical providers, insurers, and vendors
• Register new patients, update demographics for existing patients
• Communicate with insurance companies for proper billing procedures
• Communicate with collaborating physicians or specialists regarding patient care
• Maintain accurate patient medical records
• Provide excellent customer service

​Qualifications:

• Previous experience in primary care or other medical fields
• Familiarity with medical software (eClinical Works a plus!) and equipment
• Ability to build rapport with patients
• Strong problem solving and critical thinking skills
• Ability to thrive in a fast-paced environment
• Strong organizational skills

Equal Opportunity Employer. We maintain a drug-free workplace and require pre-employment drug screening.