Job Summary: Handles incoming telephone call inquiries into the Billing Department, and assists with various Billingfunctions. Must have stellar customer service skills.Daily Duties Act as Billing office resource for patient and inter-departmental billing questions Research patient accounts in Athena practice management system.Process incoming patient credit card payments Update patient demographics in Athena practice, as neededRefer patients to Financial Counselor and Self pay billing representative, as needed to resolve outstanding balances.
