Admissions Coordinator Weekdays

Strive Recovery is seeking a motivated and detail-oriented Admissions Coordinator to join our team. This fully remote, full-time position plays a key role in guiding individuals seeking treatment through the admissions process with compassion, efficiency, and professionalism.

Shift: Monday-Friday full-time 6am-2pm, 9am-5pm or 10am-6pm.

Job Responsibilities

- Handle incoming inquiry calls from individuals and families seeking information about our programs and services

- Utilize our CRM to manage inquiries, track referrals, and document all interactions

- Complete verification of benefits (VOB) for prospective patients

- Discuss insurance benefits and financial requirements with patients and families

- Conduct pre-assessments and screen clients to determine eligibility for admission

- Recognize and assist in crisis situations, providing appropriate intervention and support

- Build rapport and trust with patients and families throughout the admissions journey

- Coordinate and schedule prospective patient screenings

- Maintain communication with referral sources regarding program access and bed availability

- Coordinate with clinical and administrative staff to ensure smooth intake

- Maintain accurate, up-to-date records for all inquiries and admissions

Benefits

• Competitive Salary $17.00-$22.00 an hour based on experience

• Medical, Dental and Vision plan

• Vacation plan

• Paid Time Off

• Tuition Reimbursement

• Positive work environment

• Regular staff Appreciation and Recognition

Qualifications

- Previous experience in behavioral health admissions, call center, or customer service preferred

- Great communication skills, both verbal and written

- Highly organized and detail-oriented

- Ability to work well under pressure in a fast-paced environment

- Comfort working with CRM systems and insurance verification processes

- Ability to work independently in a fully remote environment

- Empathetic, patient-focused approach with strong problem-solving skills

Strive Recovery is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employees; free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.

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