Quote Desk Analyst

ABOUT THE JOB

The Quote Desk Analyst is responsible for assisting with the process that will deliver a competitively priced quote to a prospective customer. Will work closely with multiple teams internally, as well as build and maintain relationships with various strategic partners. The Quote Desk Analyst is responsible for approving inputs, keeping detailed records of all quoting activity. This position will have an understanding of the telecommunications industry, financial acumen, and an ability to work well between multiple internal and external teams.

ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES

• Work closely with internal sales team, gathering the pertinent data needed to produce a quote
• Ensure continual improvement of the quoting process.
• Knowledge in analytical problem solving, with the ability to distill key insights from multiple data sources.
• Obtain and review customer documentation for accuracy and completeness.
• Interface with internal and external customers to effectively resolve documentation, quality, and deliverable issues.
• Generate complete quotes, including all cost components.
• Ensure internal documentation and system procedures are timely and accurately completed.
• Ensure quote is complete, accurate and meets customer needs.
• Responds to internal response goals, customer expectations and customer feedback.
• Assist with general salesforce questions.

QUALIFICATIONS

• Bachelor’s degree in Finance, Economics, Accounting, or Business-related field required.
• Sound grasp of telecommunications, networking, and information technology.
• Ability to make financially sound business decisions based on profitability models.
• High proficiency with standard PC office tools.
• Experience in the telecommunications industry strongly preferred.
• Demonstrable expertise in generating a professional quote on complex offerings.
• Good verbal, written and interpersonal skills; interfaces well with multiple disciplines.
• Self-starter, able to work independently to meet assigned objectives.
• Ability to meet tight deadlines, produce error-free outputs, and prioritize workload.

SAFETY EXPECTATIONS

ENVIRONMENTAL / WORKING CONDITIONS

• Work is on-site in a typical interior/office work environment.

PHYSICAL REQUIREMENTS

• Visual perception in order to perform activities at distances close to the eyes.
• Hearing enough to understand and communicate by telephone and in person.
• Arm-hand dexterity enough to demonstrate and operate keyboards and small office equipment.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Requires the ability to communicate effectively and utilize standard office technology and equipment.
• May require remaining in a stationary position and moving throughout the work environment as needed to perform job responsibilities.

Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.