Quality Assurance Technician

Job Title: Quality Assurance Technician Location: Orlando, FL – On Site

Job Type: Full-time Reports to: Supply Chain Mgr

Position Overview:

The Quality Assurance Technician is a key contributor to product excellence, responsible for both hardware assembly and quality testing. This hands-on role involves assembling and preparing technical kits and medical equipment stations, then validating their functionality to meet internal standards and customer requirements.

The Technician will work closely with cross-functional teams to identify, report, and resolve quality issues, following established procedures and ensuring each product is deployment-ready. The role requires comfort with physical hardware handling, proficiency with diagnostic tools, and a commitment to process documentation.

Primary Responsibilities:

· Ensure product excellence and compliance with standards using all required testing tools/equipment. Assemble and configure hardware components and kits for client deployments.

· Perform functional testing and validation of devices using proprietary platforms and online tools.

· Ensure compliance with quality standards using appropriate diagnostic and testing equipment.

· Follow standard operating procedures (SOPs) and accurately document each step.

· Prepare and stage medical equipment stations for onsite deployment.

· Identify, report, and help resolve product or quality issues in a timely manner.

· Collaborate with leadership to suggest and implement process improvements.

Qualifications:

· Minimum one to two (1-2) years of experience in quality control and quality assurance in a manufacturing setting required.

· Experience with hardware assembly

· Expertise in following SOP and documenting steps followed in process after completion.

· Proficiency with testing software, diagnostic tools, and documentation systems.

· High school diploma required.