Counter Sales & Customer Service Representative
Job Description
Do you enjoy helping customers, staying busy, and working in a fast-paced environment? Outdoor Living Supply is looking for an energetic, customer-focused Counter Sales & Customer Service Representative to join our team.
Every day is different. You'll assist homeowners, contractors, landscapers, and builders by helping them find the right products, process transactions, answer questions, and build lasting customer relationships. If you enjoy people, problem-solving, and being part of a supportive team, we'd love to meet you.
What We Offer
- Competitive Pay
- Weekly Pay
- Full-Time Stable Employment
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Holidays
- Paid Time Off (PTO)
- Career Growth & Advancement Opportunities
- Paid Training
- Employee Discounts
- Supportive Team Environment
- Safety-First Culture
What You'll Do
As the face of our store, you'll help create an exceptional customer experience by:
- Greeting every customer with friendly, professional service
- Assisting customers with product selection and recommendations
- Processing sales accurately using our point-of-sale system
- Handling cash, credit card, and electronic payments
- Processing returns and exchanges
- Answering product questions and helping solve customer problems
- Building relationships with contractors, landscapers, and homeowners
- Following up with existing customers and reaching out to prospective customers
- Learning our landscape and hardscape products
- Maintaining an organized, clean, and welcoming showroom
- Assisting customers in the yard when needed
- Occasionally operating a forklift to load materials (training provided if needed)
- Supporting warehouse and yard operations during busy periods
- Working as part of a team committed to outstanding customer service
What We're Looking For
We're looking for someone who enjoys helping people and takes pride in providing outstanding customer service.
Preferred qualifications include:
- Customer service or retail sales experience
- Counter sales or inside sales experience is a plus
- Cash handling or cashier experience
- Strong communication skills
- Comfortable learning new computer systems
- Ability to multitask in a busy retail environment
- Positive attitude and team-first mentality
- Ability to work indoors and outdoors throughout the day
- Forklift experience is a plus (not required)
- Bilingual (English/Spanish) is strongly preferred
Why You'll Love This Job
This isn't just another retail job.
You'll build relationships with repeat customers, learn products that help create beautiful outdoor living spaces, and become a trusted resource for homeowners and professional contractors alike. You'll work with a supportive team where your ideas matter and where there are opportunities to grow your career.
About Outdoor Living Supply
Outdoor Living Supply is one of the nation's largest distributors of landscape, hardscape, masonry, and outdoor living products. We proudly serve professional contractors and homeowners through a growing network of local stores committed to exceptional service, quality products, and strong community relationships.
Our culture is built around FORTITUDE:
Fun • Optimism • Respect • Teamwork • Integrity • Trust • Unity • Drive • Empowerment
If you're looking for a career—not just another job—we encourage you to apply today.
