APPLIANCE TECH - FT

OVERVIEW:

The incumbent in this position will perform preventive and predictive maintenance and troubleshoot utility systems which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Facilities Shift Supervisor and Facilities Shift Manager, the incumbent also responds to all General Maintenance service calls.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

• Responds to maintenance service calls in a timely manner.

• Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.

• Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.

• Adjust temperature settings on a Building Automation System.

• Understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment.

• Performs event setups and teardowns in a safe, timely manner.

• Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.

• Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items.

• Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.

• Documents all work on a daily basis.

• Maintains technical logs and records all relevant data as appropriate.

• Attend and participate in meetings, training, completing follow-up actions as required.

• Attend seminars when needed.

• Responsible for cleaning and sanitizing work and public spaces.

• Perform other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through a High School Diploma or technical certificate as well as a minimum of 6 years of experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Certified in three trades and/or 6+ years of experience.

• Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.

• Must successfully pass background check.

• Must successfully pass drug screening.

• Must be at least twenty-one (21) years of age.

KNOWLEDGE OF:

• Basic hand and power tools and testing equipment.

• Excellent customer service skills.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.

• Communicate effectively with all levels of employees and guests.

• Remain calm in a hectic, fast-paced atmosphere.

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

• Use hand tools and machine equipment as needed to complete duties of the job.

• Review and comprehend all necessary documentation.

• Basic computer skills.