Entry Level Service Technician

Location: Waukesha, WI (Field Service)
Type: Direct Hire
Compensation: $50,000 $60,000 annually (DOE)
Benefits: Medical, Simple IRA, PTO

At TRC Talent Solutions, we partner with leading industrial organizations to connect skilled technical professionals with high-impact field service opportunities. We are currently supporting a growing provider of mobile industrial equipment in their search for a Service Technician to support customers across warehousing, manufacturing, and logistics environments.

The Service Technician is responsible for preventive maintenance, troubleshooting, and mechanical/electrical repair of industrial equipment in field environments. This role is critical to ensuring equipment uptime, operational reliability, and a high level of customer satisfaction.

The ideal candidate is mechanically inclined, technically capable across electrical and mechanical systems, and comfortable working independently in customer-facing environments while maintaining strong communication with internal teams.

• Diagnose and repair electrical, mechanical, and battery-related equipment malfunctions in field environments

• Perform preventive maintenance, inspections, and component replacements on industrial machinery

• Conduct post-repair testing to ensure full operational functionality and safety compliance

• Identify root causes of equipment failures and document corrective actions taken

• Generate repair quotes and follow up with customers as needed

• Maintain accurate service documentation including labor hours, parts usage, and repair logs in CRM systems

• Track maintenance records, inspection reports, and service checklists

• Escalate recurring issues and equipment performance trends to leadership

• Provide remote troubleshooting support via phone, email, and video communication

• Coordinate with warehouse and parts teams to ensure inventory availability for service needs

• Partner with sales teams to support equipment evaluations and installations at customer sites

• Maintain strong customer communication and ensure a high-quality service experience

• 2+ years of experience in industrial equipment maintenance, repair, or field service

• Strong mechanical and electrical troubleshooting skills

• Ability to read and interpret technical manuals, schematics, and service documentation

• Strong communication and customer service skills in field environments

• Experience using CRM systems or service documentation tools

• Ability to lift 50+ lbs and work in active industrial settings

• Valid drivers license and willingness to travel to customer sites as needed

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.