Warehouse Counter Sales

Purpose

This entry level Warehouse position is responsible to properly order, receive, store and account for parts or merchandise. In addition, performs in-store customer service, overall organizational promotion, and stocking duties, as well as, pulling and ordering parts for the service department.

Essential Functions

The following are essential functions of this position:

• Timely processing of sending and receiving of parts shipments (i.e. Customer & Stock Orders, Machine Down & Surplus Returns)
• Posts freight to work orders or counter tickets as needed for parts orders & transfers
• Perform cycle counting duties to ensure that all materials are properly verified to be reflective of reported inventory; report discrepancies of over/under amounts and any damaged products
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
• Assists in keeping parts department clean and orderly
• Making certain that the technician or customer receives the proper part on time as promised; call customers for parts pick-up and delivers parts if necessary
• Assists Supervisor with merchandising displays by re-stocking showroom inventory
• Assists in keeping parts department clean and orderly
• Assists in maintaining all departmental tools and equipment in good working order
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
• Ensure that company’s reputation and image in the community is consistent with company Core Values

Benefits include:

Competitive Salary Plus Bonus

401K Match

Health Benefits

Paid Holidays and Paid Time Off

*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.*

Requirements

Required Education and Experience

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of machinery
• Experience using standard desktop load applications such as Microsoft Office and internet applications
• Forklift Operation
• Routinely lifts items weighing up to 50 lbs

Preferred Education and Experience

• One year prior parts sales experience.
• Bilingual or multilingual abilities are a plus.