RENTAL COORDINATOR

• Deliver prompt, professional, and solution-oriented customer service.
• Accurately prepare and manage rental agreements, including verification of customer information, terms, and documentation.
• Conduct pre- and post-rental equipment inspections, ensuring safety, cleanliness, and operational readiness.
• Document equipment condition, damages, and usage details, including photos and reports.
• Manage equipment scheduling and availability, coordinating with maintenance to prevent downtime and double-booking.
• Communicate proactively with customers and internal teams regarding availability, delays, and updates.
• Maintain accurate rental records, inventory counts, and tracking of equipment, attachments, and assets.
• Ensure compliance with all safety procedures, PPE requirements, and operational regulations.
• Support inventory control, cycle counts, and proper staging/storage of equipment.
• Maintain clear, professional communication and document updates in rental systems.
• Take ownership of tasks through completion and follow up as needed.
• Meet department KPIs, follow procedures consistently, and correct errors promptly.
• Adhere to attendance, timekeeping, and scheduling requirements.

• High school diploma or GED is required.
• 2 years’ experience in similar role preferred.
• Excellent verbal and written communication, attention to detail, interpersonal and customer service skills.
• Self-motivated, requiring minimal supervision
• Team player with excellent people skills.
• Committed to providing elevated customer experience.
• Ability to use and manage multiple online computer applications/systems with technical proficiency
• Proficient with Microsoft Office Suite (Excel, Word, Power Point).
• Strong organizational, multitasking, and time management skills.
• High attention to detail and accuracy in documentation and processes.
• Effective communication and problem-solving abilities.
• Ability to work in a fast-paced, team-oriented environment.
• Basic computer proficiency; experience with rental or ERP systems preferred.

Ability to stand, walk, and move for extended periods.

Ability to lift and handle equipment or materials as required.