Posted July 28, 2026
Builder Account Manager
Elite Flooring, proudly part of Artisent Floors
Charlotte, NC, US
Full Time
Job Description
Job Description
Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.
Job Description: Builder Account Manager
Reports To: Branch Manager
Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
Job Description: Builder Account Manager
Reports To: Branch Manager
Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
- Manage the profitability, growth, and retention of existing business
- Communicate with clients to ensure that all their needs are understood and met
- Develop new business opportunities with existing clients
- Resolve customer complaints in a quick efficient manner
- Forecast future growth opportunities
- Local representation at industry association and client events
- Construction experience is preferred
- Outstanding face-to-face client communication skills required
- Proven track record of successfully managing customer relationships
- Ability to work in a fast-paced environment
- Strong mathematical and Excel skills
- Base salary + Commission/Bonus
- Health insurance- 100% of employee premium paid by Artisent Floors
- Dental, Vision, Supplemental insurance: Available as employee paid benefits
- Paid time off (PTO)
- 401(k)/Roth matching
- Holidays: Company- paid holidays
- Vehicle allowance
- Credit Card for gas and expenses
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