PROGRAM ASSISTANT

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE:

Monday - Friday 8am-4pm

SUMMARY:

Family Service League is seeking a full-time Program Assistant for our Personalized Recovery Oriented Services (PROS) Program located in Huntington, NY. The Program Assistant will assist the program in day-to-day front office operations. Responsibilities include checking in clients, data entry, answering phones and a variety of administrative tasks to support the program, clients, and staff.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES:

• The Program Assistant will be responsible for answering telephones and faxes, taking and forwarding messages, and communicating with clients and staff.
• Assist with referrals and scheduling appointment
• Maintain, organize and file documents
• Utilize an electronic requisition to order supplies within budget, assist custodian with petty cash, track and record income and expenses
• Oversee building operations and needed maintenance and cleaning.
• Accept deliveries of program supplies, unpack boxes and put items away
• Data entry functions include entering new client data, scheduling appointments, scanning paper documents, tracking daily attendance and completing monthly billing
• The Program Assistant will maintain operation of technology including phones, fax, copy machine and scanner
• Collaborate with multidisciplinary team and provide assistance as needed
• Performing other duties as delegated by the program director
• All other duties as assigned

QUALIFICATIONS:

High School Diploma required

At least 1 year of clerical experience required

Proficient computer skills, including Microsoft Office and familiarity with Electronic Health Record required

Excellent interpersonal and communication skills required

PHYSICAL REQUIREMENTS:

• Ability to sit, stand, walk, bend and reach as required
• Ability to lift and carry up to 25lbs on an occasional basis as needed