Client Relations Manger

Location: Hybrid - Remote/Greensboro, NC

- Salary: $45,000 annually

- Position Summary: seeking an energetic and relationship-driven Client Relations Manager to serve as the primary point of contact for clients and ensure an exceptional customer experience.

- Key Responsibilities:

- Manage client relationships and communications

- Respond to client questions and service requests

- Coordinate with internal teams to meet client needs

- Conduct client check-ins and account reviews

- Support onboarding and account management activities

- Identify opportunities to improve customer satisfaction

- Maintain CRM records and reporting

- Handle inside sales consisting of 1-5 seat deals only

-Handle 4-5 tradeshows year. maybe some upselling

- Qualifications:

- 2+ years of experience in customer service, account management, or client relations

- Strong communication and interpersonal skills

- Excellent organizational abilities

- Proficiency with Microsoft Office, Google Docs, and CRM systems

- Professional and customer-focused attitude