Qualified Professional

Now Hiring: Qualified Professional (QP)

Carolina Therapeutic Services First (CTSF)

Full-Time | On-Call Rotation Required

Position Overview
Carolina Therapeutic Services First is seeking a dedicated and experienced Qualified Professional (QP) to provide leadership, oversight, and direct support services for individuals experiencing mental health and substance use challenges. Services are provided in residential, school, workplace, and community settings using a strength-based, recovery-focused approach.

This position plays a critical role in supporting individuals in achieving stability, independence, and the highest level of functioning in the community while ensuring quality service delivery and staff development.

Key Responsibilities

Direct Consumer Support

• Provide skill-building interventions to support daily living, socialization, symptom management, wellness, substance abuse recovery, work readiness, and anger management.
• Deliver supportive counseling and interventions outlined in Person-Centered Plans (PCP).
• Assist individuals with community resources, referrals, and service linkages.
• Support recovery and reduce barriers related to psychiatric symptoms or substance dependence.

Person-Centered Planning

• Develop, update, and monitor Person-Centered Plans (PCP), crisis plans, and treatment goals.
• Coordinate modifications to plans based on consumer progress and needs.

Service Authorization & Documentation

• Complete initial and reauthorization requests for services.
• Monitor authorizations to ensure continuity of care.
• Ensure documentation is accurate, timely, and compliant with Medicaid/state standards.
• Complete NC-TOPPS, CQI activities, and required state reporting.

Health & Safety

• Respond to crisis situations and participate in a 24/7/365 on-call rotation.
• Conduct investigations involving incidents, abuse, neglect, or safety concerns.
• Ensure consumer health, safety, and risk management standards are maintained.

Qualifications
'14; Must meet North Carolina Qualified Professional (QP) standards
'14; Bachelor’s degree in Human Services or related field required
'14; Experience working with mental health and/or substance use populations preferred
'14; Strong leadership, communication, and organizational skills
'14; Valid driver’s license, reliable transportation, and current vehicle insurance required
'14; Ability to work flexible hours, including evenings and weekends as needed

What We Offer

• Competitive compensation
• Flexible community-based work environment
• Professional development opportunities
• Supportive team environment
• Opportunity to make a meaningful impact in the lives of others

Job Type: Contract

Work Location: Hybrid remote in Charlotte, NC 28262