Memory Care Director

Job Summary

This position is responsible for day-to-day operations of the Memory Care Community. Expectations are to coordinate and implement programs and services designed for residents with cognitive impairment; meet or exceed standards of care; encourage and assist each Memory Care resident to function at their highest level of ability; and by word and action reassure families and friends that residents are safe secure and well cared for.

Essential Functions

• Support the mission, vision, and culture of the community through positive communication
• and leadership.
• Contribute to community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given workload. Perform activities while on shift and maintain regular attendance and punctuality.
• Supervise Memory Care staff, provide training set and adjust rates of pay and hours of work, provide informal and formal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
• Coordinate the implementation of the Memory Care program mission, goals, and philosophy.
• Maintain stimulating activity programs that challenge residents mentally, physically, and spiritually and that match individual preferences and capabilities.
• Maintain environments that encourage memories, promote feelings of well-being, and stimulate the senses in both personal and communal areas of the community.
• Interview residents and families prior to admission and coordinate pre-admission screening and assessment with the Resident Services Director.
• Develop residents' service plans with the Resident Services Director and assess and update plans on a timely basis.
• Assist residents with activities of daily living such as bathing, dressing, grooming, dining, continence care, mobility, and other functions as designated in the residents' service plan.
• Respond to all resident concerns and requests (including call lights) in an appropriate, timely, and courteous manner.
• Assist residents at meals by helping with menu selection as necessary, resetting tables, serving meals, delivering meals to rooms, and laundering of table linens on designated shifts.
• Lift and/or transfer residents as needed.
• Provide medication supervision within State guidelines, when so directed.
• Take and record temperature, pulse, respiration, monthly weights, and blood pressure as assigned.
• Assist in the move in, transfer, and move out of residents as directed.
• Consistently contribute to the quarterly newsletter.
• Recognize changes in residents' conditions during daily interaction and report such changes to the Resident Services Director.
• Use approved charting criteria and procedures to record pertinent information in resident charts.
• Ensure cleanliness of residents' rooms and all other areas of the Community.
• Attend and participate in all Department Head meetings.
• Provide appropriate training relating to such areas as behavior management, redirection, and communication tools.
• Appropriately assist residents and resolve concerns without having to be asked.
• Participate in New Hire Orientation program and other regular associate meetings or functions.

Added Responsibilities

• Respond appropriately to changes in the work setting.
• Be familiar with community policies & procedures and employee Handbook.
• Perform other related assignments as required.
• Attend required in-service training.
• Be willing and able to work in any resident care position.
• Conduct tours.
• Pursue educational development in Alzheimer's disease and related disorders.

Accountabilities

• Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance.
• Maintain resident, employee, and community confidentiality.
• Respect Resident's Rights.
• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.
• Promote positive work environment that emphasizes teamwork.
• Demonstrate willingness to help other staff whenever needed.
• Observe universal precaution procedures and all safe workplace measures.
• Immediately report any suspected or observed abuse, neglect or misappropriation of property or funds of a resident to the Resident Services Director and appropriate licensing agencies.
• Operate department within budget.

Job Specific Requirements

• The position requires a high school diploma or general education degree, as well as previous experience in caring for seniors in an assisted living or skilled nursing environment.
• Completion of training program for certification in states mandating such.
• This position also requires 2-3 years of supervisory experience and valid First Aid and CPR Certification.
• Able to speak, read, write and understand the English language fluently.
• Must have reliable transportation to travel for assessments and other outreach, automobile insurance as required by law and a valid driver’s license.

Effort (Physical Requirements)

• Maintain mental alertness, attention, and concentration for necessary periods.
• Apply common sense understanding and carry out instructions (written, oral or diagrammatic).
• Able to stand, stoop and bend frequently, lift up to 20 pounds and push up to 40 pounds. When lifting must use necessary safety equipment; gait belt, hover lift, transfer board or ask another employee for assistance; apply safety training during lifting. Slip resistant shoes are required.
• Failure to use proper safety equipment will result in disciplinary action and grounds for termination. Also must have the ability to talk, hear, sit, use hands and fingers, handle/feel objects, tools or controls, and reach with hands and arms.
• Specific vision requirements for this job include close vision, depth perception, and the ability to adjust the focus of the eyes.
• Possess adequate physical stamina to move freely about the Community and assist residents where needed, including in emergency situations.
• The physical demands described must be met by every associate. Reasonable accommodations may be considered to enable individuals with disabilities to perform essential job functions.

Working Conditons

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.
• The noise level in the work environment is usually moderate to noisy.

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.