PHC Coordinator - San Antonio

Make a Difference Where It Matters Most

American Medical Home Health & Hospice has a long-standing history of providing compassionate, patient‑centered hospice care across Texas. As we continue to serve the San Antonio community, we are seeking a PHC Coordinator who can join our team to work directly in improving lives of families in the San Antonio community.

We’re looking for a highly organized, compassionate, and driven PHC Coordinator to lead day-to-day operations of our Primary Home Care program. If you thrive in a fast-paced environment and enjoy balancing people, scheduling, and problem-solving—this role is for you.

As a PHC Coordinator, you are the heart of our operations, ensuring clients receive consistent, high-quality care while supporting and guiding our caregiving team.

Care Coordination & Scheduling

• Manage daily schedules for caregivers, ensuring full coverage of all client needs
• Match caregivers with clients based on skills, personality, and availability

Client & Family Support

• Serve as the primary point of contact for clients and families
• Address concerns, changes in condition, and service requests promptly

Team Collaboration

• Work closely with nursing and clinical staff to ensure seamless care delivery
• Support onboarding and scheduling setup for new caregivers

Compliance & Operations

• Ensure accurate documentation, service logs, and timesheets for billing
• Monitor EVV, attendance, and service quality standards
• Maintain full compliance with Texas HHS and Medicaid PHC regulations

Problem-Solving & Crisis Management

• Respond quickly to call-offs, emergencies, and staffing gaps
• Keep operations running smoothly under pressure

Experience:

• At least 1 year of experience in home care, home health, or PHC/PAS programs
• Strong multitasking, scheduling, and organizational skills
• Excellent communication and customer service abilities
• Ability to stay calm and effective in a fast-paced environment
• Proficiency with EMR systems and scheduling software

Preferred Qualifications

• Bilingual (English/Spanish) – highly valued in the San Antonio community
• Experience with Texas Medicaid programs (PHC, PAS, EVV compliance)
• Healthcare administration or related education