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Posted July 28, 2026

Server

Journeyman Distillery
Valparaiso, IN, US Full Time

Job Description

Job Description
Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Core Values:
GRIT MAKES GREAT
  • We believe that no challenge is too big and we take pride in hard work.
  • Grit is our foundation - perseverance through adversity, strength in difficulty, and a relentless drive to succeed.
  • Challenges are opportunities in disguise and we welcome them with determination and resolve.
  • Nothing great happens by taking the easy route.
ALWAYS A JOURNEYMAN, NEVER A MASTER
  • 'Good enough' isn't in our vocabulary.
  • We are committed to constant improvement and the pursuit of excellence in distilling, brewing, and hospitality.
  • Mastery is a moving target - and we embrace the grind, knowing the journey itself is what pushes us forward.
1st CUSTOMER
  • Exceptional service defines us - through every touchpoint, every day (362 a year), until the last second and beyond (59:59+).
  • This mindset extends to how we treat vendors, partners, and each other.
  • 1st Customer is our culture - and our legacy
  • As storytellers and champions of Journeyman, we embody the values we stand for, through every interaction.
Ambassador
  • Taking pride and ownership in your work
  • Engagement and active participation in your work and company activities
  • Being a positive force in the workplace; creating a culture of positivity
  • Extending common courtesy to self, employees, vendors, and guests 
  • Being an evangelist and promoter of the company and brand

Here’s a peek at what you will receive as a Journeyman employee:
  • Outstanding Growth Opportunity!
  • Paid Time Off – begins accruing on Day 1
  • 401(k) with Employer Match available
  • Medical Insurance – 30+ hours/week
  • Dental, Vision, Life, Supplemental Insurance options – 20+ hours/week
  • Free Quarterly Bottle of Spirit (21+)
  • Loyalty Incentives (ask about our 5-Year Bottle Reward!)
  • Employee Discount
    • 50% discount on meals as approved by manager during scheduled work shifts
  • Monthly Founders' Tour with Bill Welter
  • Annual Employee Putting Competition
  • Annual Employee Holiday Party


Responsibilities:

  • Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
  • Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
  • Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
  • Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
  • Effectively use promotional strategies to enhance guest experiences and boost sales.
  • Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
  • Demonstrate proficiency in operating POS systems and handling various payment terminals.
  • Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
  • Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
  • Perform additional duties as required to ensure the restaurant operates smoothly.
Key Qualifications:

  • Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
  • Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
  • Availability to work flexible hours, including nights, weekends, and holidays.
  • Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
  • Strong communication skills, with the capability to follow and understand both written and spoken instructions.
  • Able to effectively manage multiple tasks in a high-pressure environment.
  • Comfortable working in tight spaces with varying noise levels and temperatures.
  • Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

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