Director, Team Lead CSC/Family Education Clinician (FEC)

Director/Team Lead:

Job Purpose

Provides clinical and administrative leadership for the Coordinated Specialty Care (CSC) team, ensuring high-quality, recovery-oriented care for individuals experiencing first episode psychosis. Oversees team operations, clinical supervision, and community outreach while coordinating individualized treatment services.

Qualifications

• Master’s degree in behavioral health field
• Licensed or license-eligible clinician preferred
• Experience with serious mental illness and team-based care
• Supervisory experience preferred

Core Job Duties

• Lead and coordinate Coordinated Specialty Care team functioning and service delivery.
• Provide clinical supervision, consultation, and staff development.
• Review referrals and monitor clinical status of individuals served.
• Participate in and oversee treatment planning and team meetings.
• Serve as primary point of contact for community partners and referrals.
• Conduct outreach, education, and stakeholder engagement activities.
• Support after-hours coverage structure for program continuity.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.

Core Competencies/Working Knowledge

• Knowledge of early psychosis and recovery-oriented care
• Leadership, supervision, and team coordination skills
• Strong communication and community collaboration abilities
• Understanding of evidence-based CSC/NAVIGATE model
• Demonstrate corporate vision in day-to-day activities
• Demonstrate corporate values in day-to-day activities
  • Integrity, Commitment, Compassion, Empowerment, and Excellence
• Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders

Family Education Clinician (FEC)

Job Purpose

Provides family psychoeducation and support to promote recovery, resiliency, and effective coping for individuals experiencing first episode psychosis and their families.

Qualifications

• Master’s degree in behavioral health field, required.
• Must meet the Department of Mental Health’s Criteria for Qualified Mental Health Professional (QMHP).
• Experience working with families, preferred.

Core Job Duties

• Provide psychoeducation on psychosis and treatment approaches.
• Support families in building a recovery-oriented environment.
• Reduce caregiver stress and improve family coping skills.
• Facilitate family sessions and encourage engagement in treatment.
• Contribute to collaborative treatment planning and 6-month reviews.
• Share insights regarding social support and family dynamics.
• Engage natural supports (family, caregivers, etc.).
• Participate in weekly NAVIGATE/CSC team meetings and ongoing supervision.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.

Core Competencies/Working Knowledge

• Family systems and psychoeducation models
• Knowledge of early psychosis and recovery principles
• Strong facilitation and communication skills
• Ability to engage and support diverse family systems
• Demonstrate corporate vision in day-to-day activities
• Demonstrate corporate values in day-to-day activities
  • Integrity, Commitment, Compassion, Empowerment, and Excellence
• Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders.