Description:
Regular Job Functions
· Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols.
· Ensures accuracy of data input at time of scheduling.
· Coordinates appointments with tech and physician as necessary.
· Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary.
· Create telephone encounters for patient questions and assigns to appropriate staff members
· Rescheduling appointments for assigned providers
· Maintains a working knowledge of Medicare, commercial insurance plans, workers’ compensation, etc.
· Other Duties as assigned
Requirements:
Minimum of six months in a physician office setting performing check-in functions.
